The Challenge

Problems that commonly plague cities such as potholes, faulty traffic lights, and full trashcans can drastically decrease living standards and generate real harm including car crashes and pollution. However, the process for citizens to report these issues is cumbersome and underutilized, and many cities do no have the capacity for full-time monitoring. Citybugs's solution tackles these barriers by providing an intuitive social platform where citizens report problems and government officials receive the data in real-time to solve the reported issues quickly and efficiently.

The Solution

Participant in the UNDP AIM GovTech Accelerator 2019.

Through the user-friendly CityBugs app, citizens can take a picture of any city issue, add a small description, and upload it to a live map where it is visible to anyone else using the platform. Users can also comment, up vote priority status, discuss solutions, and track progress for any other issues posted on the platform.

CityBugs also provides the government with a multifunctional administrative panel where they can visualize real-time, categorized data on city issues, as well as update the public on their progress.

The Business Value:

Constant monitoring for issues within a city is time consuming and expensive, and when issues go unsolved, they can cause costly accidents. Citybugs reduces these costs through providing a quick and easy way for citizens to report issues and for governments to solve them.

The Social Value:

CityBugs serves as a bridge between the government and citizens- making government processes more transparent while also building a community of conscious, active citizens.

Year founded: 2012

Location(s): Armenia

Sector(s): Smart Cities and Infrastructure, Citizen Engagement and Participation

Core Team:

Arman Atoyan, Co-Founder
Hovhannes Aghajanyan, Co-Founder
Gevorg Hayrapetyan, Business Development Executive
Rozi Toroyan, Project Coordinator
Arthur Ter-Grigoryan, System Administrator
David Najaryan, Developer

Learn more here